General Questions

Frequently asked questions, help and advice

Skip Sizes - Approximate Sizes
Small4 yard open135cm (53")92cm (36")128cm (51")
Medium6 yard open170cm (67")107cm (42")183cm (72")
Large8 yard open170cm (67")122cm (48")201cm (79")
Extra Large12 yard open170cm (67")183cm (72")201cm (79")
Our skips are used for non-hazardous waste, listed below are a number of common waste streams that are not accepted in your skip.

Fluorescent Tubes
Gas Bottles & cylinders
Clinical waste
Other Hazardous waste such as Paint tins, Oils, Petrol, Diesel, Aerosols & Mastic tubes
Fridges, Freezers & other electrical waste such as Microwaves & TVs

In 2009 a change to regulations dictating how we dispose of plasterboard was implemented, this means the disposal of gypsum which is the main raw material of plasterboard could no longer be mixed with biodegradable waste.

The cost to reprocess tyres is much more than your average general waste item and most waste carriers will charge per unit.

Asbestos is classed as hazardous waste falling under The Control of Asbestos Regulations 2012. Due to the risk associated to asbestos, it requires specialist handling and disposal. If you want to dispose of asbestos please seek guidance from a local specialist.

The Waste Batteries & Accumulators Regulations 2009 was introduced for guidance around handling, treatment and disposal. Distributers (such as supermarkets) of small batteries are obligated under the regulation to also provide disposal for domestic in stores. The type and quantity of battery that you wish to dispose of will dictate the necessary handling and disposal process, please obtain further guidance.

Fluorescent Tubes
Due to the small amount of mercury contained within Flo-Tubes (Fluorescent Tubes) it is important to separate these from other general items. Households can often find options at their local household recycling centres, for businesses and other users, there are many companies that provide a drop off facilities for Fluorescent Tubes.

Other Hazardous Waste such as paint tins, oils, aerosols & mastic tubes
Waste that is considered hazardous under environmental legislation containing substances potentially harmful to health are also prohibited from your skip. There is a variety of options available locally depending on the type of wastes you wish to dispose of.

Although not hazardous, mattresses can be both difficult and costly to reprocess. Across the UK, recycling rates for mattresses are still very low, please consider your local household facility should you be a member of the public, or seek advise from a local supplier to ensure they can process mattresses should you be a business or other user.

Fridges, Freezers & other electrical waste such as Microwaves & TVs
The WEEE Directive (Waste Electrical and Electronic Equipment) was setup to better manage electrical waste within the waste industry. Should your waste item/s have a crossed out wheelie bin symbol, or in simple terms requires electricity to operate, please take to your household recycling centre and if you’re a business or other user (such as a school or hospital), please contact a specialist disposal company in the area.
When filling your skip, start with any heavy bulky items first, laying them flat and working up from the bottom of the skip, saving any small, loose items for the end. Items like chairs and tables produce a lot of void space, consider safely breaking down these items and other waste such as cardboard boxes to maximise the space in your skip. Make sure your skip is level loaded once complete, this means the waste doesn’t pass the skip walls. The driver allocated to collect your skip will decline to take it and need to return another day once you’ve “level loaded” it.
Think about where your skip will be positioned before placing your order and how the lorry will obtain access. Narrow roads leading to the property, gates and drive ways could pose an issue if they’re small. Skip lorries with a full skip load can often weigh approximately 15 tonnes, this can place a lot of strain on driveways, especially when removing a full skip. Make special instructions to us during your order if there is anything we need to consider before arriving.
We will aim to have your skip delivered on your preferred delivery date, however in some very rare instances we may not be able to achieve this date. We will notify you of a change to this delivery date via email or SMS giving you freedom to adjust if necessary. If you would like next day delivery you need to order your skip before 10am.

Please ensure you leave correct contact details so our drivers can call ahead if there is a problem.

This is the process of swapping a skip full of waste for an empty skip, to then be used again. An exchange can be requested on an existing delivered order.

You can choose your collection date upon ordering, this can be adjusted in the "My Account" section.

Upon collection there needs to be a person present to sign for the Waste Transfer Note.
Where possible, we advise you to have your skip placed on private property, such as on a driveway. If this isn’t possible and you require the skip to be kept on the road/public highway, you will need a Road Permit. If you feel a Road Permit is needed, please include this in your quotation and the waste carrier will arrange this on your behalf through the local council. A charge of £70.00 Excluding VAT (£84 Including VAT) will be included within your quotation to cover the Road Permit for 1 month.

We will aim to get your skip as per your requested date, however please keep in mind that the terms around Road Permits differ from council to council, these changes might impact on your “Preferred Delivery Date”. We will notify you if there is a change to the delivery date via SMS and/or email.